FAQ

1. Who is part of Team Podstel and what are your backgrounds?

We are Daniel Beaumont (27), Sam Cooper (27), and Jason Gastaldo (29) – the Co-Founders of Podstel.

Dan and Sam grew up in the UK, and Jason grew up in the USA and Switzerland. Collectively, we've travelled and hitchhiked 50 countries across 4 continents, and worked in the hospitality and travel industries for the last 8 years.

If you want to find out more, you can read more about our vision and our team here, or please get in touch here if you have a specific question.

2. What makes Podstel unique?

At Podstel, we understand the potential inside every human to excel and contribute their gift to the world.

In order to grow properly, a seed needs to be in the right place at the right time, and sometimes looked after and helped out with some water when times are tough. In the wrong environment, a seed from even the most powerful Banyan tree will waste its potential and never grow to full size.

We’re no different.

Belonging and Growth in the right environment are just as important for people, and that’s why they’re our #1 priority here at Podstel.

Belonging - By offering both guests and locals a well-organised, accessible and welcoming platform to share their stories, passions and skills with the entire community, we make sure everyone has a place to contribute and make a difference.

Growth - Through attending workshops and events, or just relaxing at Podstel and meeting interesting people with completely different backgrounds, passions and professions, there are always multiple opportunities to learn and grow from others. If you’re already full of insights and ideas, take the time to develop them in the inspiring environment we foster.

3. Where is Podstel?

We are currently based in Bucharest, where we operate two units: Podstel Bucharest  (our flagship hostel) & Podstel Umbrella. Our vision is to expand the Podstel network across Europe over the next 5 years.   

4. I want to open my own Podstel. What should I do?

We are very happy to hear this! First please read our Get Involved page and then send us an email at contact@podstel.com.

5. Can you give me the contact information for both Podstels?

Podstel Bucharest
Strada Olimpului 13
Bucharest
040198
Romania
Email: bucharest@podstel.com 

Podstel Umbrella
Strada General Christian Tell 21
Bucharest
010383
Romania
Email: umbrella@podstel.com

6. Can I send packages to Podstel?

Yes, but send at your own risk and don’t count on it getting here. From past experience the Romanian postal service can be unreliable. Please contact us here for more detailed information.

7. How do I cancel my stay?

Providing you our outside of our 48-hour cancellation policy, we will happily cancel your booking with no charges. Please see FAQ number 5, and send an email to the Podstel you made your reservation at. 

8. How do I book direct and what are the benefits of doing so?

You can book direct with us at here and you’ll save 10% for doing so. Not only does doing this make your booking cheaper, everyone wins, because we also save on commissions from OTAs.

9. How can I help?

There’s lots of ways you can help. Visit our Get Involved page to find out more, or get in touch here if you have a question.

10. How can I follow the story and stay updated?

Social media is the best way to stay up-to-date with Podstel developments.

We regularly update our Facebook Page with pictures and stories from our journey.

11. I have another question, how can I get an answer?

Have a question we didn't answer? Great, fire it our way by getting in touch here and we will respond as quickly as possible.

Thanks for taking your time to read about the Podstel project, and we look forward to welcoming you here soon!